William Grand Sofa, Brussels Charcoal

I fell in love with this green couch online and decided I was okay waiting 6 weeks for it. 6 weeks turned into 8-10 weeks which turned into 15 weeks! I ordered the couch in July and it finally arrived in November! The couch is firm (which I expected) and very well made. Just beautiful in person. Also, it was difficult to get order updates. I had to contact several different people to get any info on where it was in the shipping process.

Worth the buy. Very comfy! Absolutely fabulous sofa.

love the deep color!

Perfect. Sturdy. Beautiful

I love the sofa unreservedly. My only quibble is the difficulty I've encountered in trying to find out how to care for this sofa. The site has codes that explain how to care for different kinds of products, but nowhere can I find an explanation of which code applies to the sofa I purchased. In despair, I finally sent an email to Customer Support asking for help, and I honestly expected a prompt reply. However I have not received one.

I bought the emerald green Vance sofa without ever sitting on it! It's absolutely beautiful and I am in love with it. It looks exactly like the picture. The tufting and upholstery work are top notch. The seat pillows are on the firm side but that's what I wanted. The back and arms are deep. It's exactly what I wanted. Shipping was also quick and the delivery service was extremely nice. They were very careful.