Are all of your products shown online?

No. We only showcase approximately 16,000 products online. We carry well over 100,000 products in our store. High Fashion Home is a 4 floor, 125,000 square feet home furnishings emporium located in Houston, Texas. We are consistently bringing in new and exciting products throughout the year. Every visit to High Fashion Home will be a little bit different as we bring in new antiques, gifts, accessories, sofas, beds, and tables. We want to ensure that every time a customer shops at High Fashion Home, it is a unique and inspiring experience.

How is shopping at High Fashion Home different than other home furnishing stores?

Our HF associates do not work on commission. When designing your home, it is a very personal experience. We do not want you to feel pressured to make a buying decision. Our associates are here to help actualize your vision for the home. It’s about finding the right product, not things you don’t need.

At High Fashion Home, delivering value for our customers drives every decision we make. Our guiding philosophy is simple: offer a large selection of high style, high design, high quality products at great prices. We offer furniture made to last, with classic designs that exhibit impeccable craftsmanship. We are dedicated to offering the world’s largest selection of fabrics for the home at prices you adore. So whether you’re an experienced do-it-yourselfer or a novice seeking inspiration, we’ve got the all of the styles, prices, selection, and one-of-a-kind items you can imagine.

How do you describe the furniture style at High Fashion Home?

Eclectic. We offer unique furniture for the eclectic, modern lifestyle. We have gone to great lengths to partner with the most cutting-edge furniture manufacturers in the world. Our collection of furniture reflects an optimal blend of cultural influences. Our styles range from classic contemporary and vintage European to casual shabby chic and exotic Asian flair.

Is there more than one High Fashion Home store?

No, we only have our one destination High Fashion Home store located in Houston, Texas.

How can I see the products in person before making a purchase?

Please contact us at 1.888.685.3838 or email us via our Contact Us page. We’ll also send fabric swatches (when applicable) and email additional photos to help with your buying decision.

Do you ship out of state?

Yes, we currently only offer delivery within the 48 contiguous states. Please call 1.888.685.3838 for more information.

Do you ship internationally?

As it turns out, we do not offer international shipping at this time. You can make arrangements with freight forwarders within the 48 contiguous states. We can ship the the freight forwarders facilities, where you and the freight forwarder can coordinate the internationally shipping logistics.

How do I return my order?

Please call Customer Care at 1.888.685.3838 (Mon. thru Sat. 10 a.m. - 7 p.m. CST; Sun. 12 p.m. - 6 p.m. CST) or email us at support@highfashionhome.com. Reference your internet order number and our Customer Care team will give you a Return Authorization number to help process the return (per the terms of our Return Policy). Our team will either send you a UPS/USPS return label or coordinate the return shipment for furniture and other large, bulky items.

Once your return merchandise is received at our processing center, you will receive a refund within 4-5 business days. 

How can I make a change or cancel my order?

Please call Customer Service at 1.888.685.3838 (Mon. thru Sat. 10 a.m. - 7 p.m. CST; Sun. 12 p.m. - 6 p.m. CST) or email us via our support@highfashionhome.com.

Why is there a Front Door Delivery surcharge for furniture items?

Because furniture and other large items are bulky and heavy, an additional Front Door Delivery surcharge needs to be included to help cover the cost of shipping. At High Fashion Home, we strive to deliver the best value for our products. By no means are we trying to make a profit on shipping. Our goal is to deliver our furniture pieces to your home in a timely and affordable manner.

When will my credit card be charged?

Your credit card will be charged at the time of order. If you have any questions about your credit card charge, please do not hesitate to contact us. We will be happy to help you. Please check Returns page for our refund policy. 

Do you offer a trade discount to interior designers?

Yes, registered interior designers, architects, and home builders are eligible for trade discounts on volume purchases. Learn more.