It came earlier than originally expected, which was awesome. I was extremely nervous as the boxes were soaking wet from rain and the delivery truck having a leak but we opened them immediately to find all was well, only the wood supports were wet as they were on the bottom. But easy day to dry out. Every upholstered piece was wrapped in a dust bag and assembly was a breeze. High Fashion Home sent emails that kept us in the loop on our shipment and I would totally recommend them to anyone looking for quality furniture and service. The bed is gorgeous and my experience was a good one. Happy all the way around!