Playful Movement Custom Frame

Love this canvas print, the colors are vibrant and beautiful, the frame thick and really finishes it off. I would give it 5 stars had it not arrived damaged. This item shipped directly from the manufacturer, not HFH. The sides of this very large piece had some styrofoam padding around it, but absolutely no padding or protection on the front or back of the picture. None. It's a miracle the canvas itself wasn't damaged. It appears something fell on top of this, and resulted in a cracked frame. Had there been even the slightest bit of padding on the top, perhaps this could have been prevented. Incredibly disappointing. This is a big piece of art, and I decided going through the hassle of trying to return it was not something I wanted to spend my time or energy on. We live in Missouri, this is the 5th item I have ordered from HFH and the 3rd that has been damaged in some way. All 3 times have been from shipping or packaging issues and all 3 times the item has been sent directly from the manufacturer, not HFH. In addition, it said on the shipping box and the order page that the item should be inspected before the delivery person leaves. Is it really realistic to expect the driver to hang out while you unbox an item and do you think they would actually do it? Especially in these covid times. In essence, it puts the onus of packing, shipping, and arriving undamaged, completely on the consumer. I'm not sure I can recommend this product as the likelihood that it would…