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Shipping Information Local Furniture Delivery We charge $79 per trip for local delivery of unlimited furniture items within a 30 mile radius of our store. The delivery charge includes light assembly, removal of packaging, and the careful placement of furniture in your home. Exceptionally large items (i.e. oversized buffets, armoires, beds, etc. in excess of 200 lbs.) that require a 3rd person on the delivery team will be charged $200 per trip for delivery of unlimited furniture items within a 30 mile radius of our store. Additional charges may apply for assembly of Ready-to-Assemble items and room placement above the 2nd floor. Standard Shipping Charge
We currently ship only to destinations within the 48 contiguous states. Standard shipping of in-stock items will arrive in 5-7 business days (Monday through Friday). Items ordered at the same time may not arrive in the same shipment. Additional delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges. To expedite shipping to 2-Day Express, add $15 per address. To expedite shipping to Next Day Air, add $30 per address. *Expedited shipping is not available for furniture orders. Long Distance Furniture Delivery We inspect all furniture pieces before shipment. We offer two types of delivery services: Front Door Delivery and White Glove Delivery. All furniture orders will be shipped with our Front Door Delivery service, unless the White Glove Delivery option is selected on the Shopping Cart page. Our Front Door Delivery service is available for furniture, mirrors, and large items. Because these items are bulky and heavy, a Front Door Delivery surcharge will be automatically applied on a per item basis to all orders shipped outside our 30-mile delivery radius (from our Houston store). The surcharge is listed in red on the item detail page and is in addition to regular Standard Shipping charges listed above. The Front Door Delivery service includes delivery to the first threshold (front door, garage, lobby, or loading dock) and a 4-hour delivery window. Your furniture will be delivered within 5-10 business days. Our White Glove Delivery service is available for eligible furniture orders. It is an optional $150 charge for unlimited, eligible furniture items (Some furniture items are not offered with White Glove Delivery). The one-time charge (per order) is in addition to both Front Door Delivery surcharges and Standard Shipping charges. The White Glove Delivery charge includes light assembly, removal of packaging, and the careful placement of furniture in your home. Additional charges may be applied for room placement above the 2nd floor. Your furniture will be delivered within 2 to 3 weeks. All White Glove Delivery furniture orders will be shipped complete. Your order will not ship until all items are available. For more information, please call us at 888.685.3838.
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